Wettelijke kennisgeving
Terms & Conditions
Last updated: 26/11/2025
These Terms & Conditions apply to every order placed on the ROLL website. By placing an order, you agree to the policies and conditions outlined below. These conditions are compliant with EU consumer law.
1. Company Information
For questions or support, contact us at hi@get-roll.com
2. Applicability
These Terms & Conditions apply to all offers, orders and agreements between ROLL and the consumer.
3. Products
ROLL sells aromatherapy sleep roll-ons designed to support relaxation and improve bedtime routines. All product descriptions, images and information are provided as accurately as possible and are for illustrative purposes only.
4. Pricing
All prices include VAT and exclude shipping costs unless otherwise stated. Prices may change at any time; the price displayed at checkout is the price applicable at the time of purchase.
5. Orders & Payment
An order is considered complete once payment has been successfully processed. We offer secure payment methods through certified third-party providers.
6. Right of Withdrawal (14 Days)
EU consumers have the legal right to withdraw from their purchase within 14 days of receiving their order. Conditions and restrictions applying to hygienic products are detailed in the Return Policy.
7. Liability
ROLL is not liable for misuse of the product, allergic reactions, or incorrect application. ROLL does not make or imply any medical claims.
8. Complaints
Complaints or issues with an order can be submitted via the customer support email. We aim to respond within 48 hours.
9. Applicable Law
These Terms & Conditions are governed by Belgian law.